Does your feedback involve a recent passenger guest experience with Yellow Cab of Columbus? ___Yes __ No
[If Yes, the following options appear…] What was the date of your experience? [calendar pop up tool] Approximately what time was your experience? (can enter time)
Please provide any details such as cab number or name of the Yellow Cab driver or Guest Service Dispatch Team member:
Which telephone number did you call for service?
I would like you to know… [comment box – 1,000 character limit]
I would like to be contact by a senior manager: ___Yes ___No
Best time to reach me at this number:
Auto-response page text:
Thank you for providing your feedback or suggestion. Your email has been forwarded to the senior management team for review and action.
We greatly value insights that will help us make our service better and more memorable. We want to be your first choice in hired transportation in Central Ohio.
If you provided telephone contact information, you will receive contact from a senior manager within 24 hours of your email.
Thank you for helping us be better every day,
Owner and CEO